Quickcharge Instructions

Getting Started with My Quickcharge

Before adding funds to the Quick Charge platform, please locate your child’s student ID number. It is in PowerSchool, located below the student name on their report card. If you are a new family and do not have a report card for last year, please email parent-techhelp@lhps.org for your student’s ID number.  

Please note: Only students in grades 7-12 may make purchases using the Quick Charge platform. Lower School students may not make purchases outside of the two meal plan options (block plan of 25 meals or yearlong plan).

Create Your Account

  1. To download the My Quickcharge mobile app, click on Android or Apple, scan one of the QR codes below, or search for “My Quickcharge” in the Google Play Store or Apple App Store. When opening the app the first time, enter the Access Code LakeHigh when prompted.
    Google Play Store
    QR code
    Apple App Store
    QR code
  2. If you prefer to access My Quickcharge via the web, use the following link: https://compassent01.mmhcloud.com/myqc/LakeHigh
  3. Once at the login screen, click Create Account at the bottom.
Quickcharge login screen
  1. Fill in the required information to set up your account. Click Create Account. You will see confirmation that your account has been created and you can immediately login.
Quickcharge create account page

Connect Student Account

  1. Upon first logging in, you will be prompted to add a student. To connect to your student’s account, enter their name and student ID and identify your relationship. Make sure you enter the student’s name exactly as it appears in the school’s records. Click Search to confirm your entry.
Quickcharge "Add Account" page
  1. If there is no email address associated with the student’s account, you will be prompted to enter an email address. To do this, select Settings from the main menu. You will see that the Email field is blank. Enter an email address for the student and select Save. You will receive a notification that an invitation to My Quickcharge has been sent to the email address provided. The student can now accept this invitation and complete the setup of his or her account.
  2. If you need to manage additional students, select Add/Select Student from the main menu and then choose Add Student. You will repeat steps 1 and 2 above for each student. The Add/Select Student screen will also allow you to toggle between students by selecting the student you want to manage.
Quickcharge account dashboard page

Viewing Balance and Purchases

From the main menu you can access the many features of My Quickcharge. Note that the available features may vary based on your organization’s policies.

  • Choose Current Balance to view your current balance.
Quickcharge current balance page
  • Choose Purchase History to view a record of past purchases. Click the receipt icon next to each transaction to view individual items.
Quickcharge purchases page

 

Account Funding

Before adding funds to the Quick Charge platform, please locate your child’s student ID number. It is in PowerSchool, located below the student name on their report card. If you are a new family and do not have a report card for last year, please email parent-techhelp@lhps.org for your student’s ID number.  

Please note: Only students in grades 7-12 may make purchases using the Quick Charge platform. Lower School students may not make purchases outside of the two meal plan options (block plan of 25 meals or yearlong plan).

To add funds to your account, click on Account Funding from the main menu. On your first time using the Account Funding feature, click Add Payment Method to add your credit or debit card to the system. Enter the required information and click Save.

Quickcharge account funding page
  • To add funds on demand, select One-Time Load at the top of the screen. Once connected, choose an amount from the dropdown box and click Fund.
Quickcharge account funding page showing the "Add Funds" pop-up screen
Quickcharge confirm funding page

 

  • To set up automated funding that will reload the account when the balance drops below a certain threshold, select Automatic Reload at the top of the screen. Choose a reload amount and balance threshold from the dropdown boxes and click Enable. You will be prompted to confirm your selection; check “I Agree” and click Continue. If you want to make changes at any time, click Modify to change your settings or click Disable (or use the On/Off switch) to turn them off.